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Do You Fit Within My Box?
2007-05-24 09:55:00
Years ago I had a friend share his “box theory” with me and further explain how I, in particular, didn’t fit inside his boxes very well. He said he had a box for different types of people and that almost everyone fit within a specific type of box. He told me I jumped from box to box and never stayed in one box for too long. I found his box theory so interesting and humorous, I never forgot it.After almost ten years, I was reminded of this theory a few days ago. Sitting at lunch with my fellow employees, we discussed our various customers and how they individually fit within categories such as the good, the bad, and unfortunately, sometimes the ugly. As a company, we try and place our customers into this same box theory. We seek out customers who will fit within the “good to great” box and avoid those who fall within the “bad to ugly” box. Every company, regardless of their product offering, probably does the same type of profiling in one way or another.My company d


On Death and Dying – The Legacy System Way
2007-07-16 21:21:00
Remember Swiss-born psychiatrist Elizabeth Kubler-Ross and her book on death and dying? She outlined the five stages of grief a person goes through when dying. I read something recently about the fight to save a legacy system and it reminded me of this very book I read well over a decade ago.In case you forgot, let me refresh your memory.The Five Stage of Dying - Denial and Isolation- Anger- Bargaining- Depression- AcceptanceThe list was praised by some and criticized by others. It reminds me of how so many companies struggle when they prepare to let go of their beloved legacy system.Let’s revisit those stages and add in the legacy system concept.Denial and Isolation – My legacy system is great: functionally rich, reliable, and cost effective. I will ignore the isolated complaints and this will go away.Anger – How could someone not love this system? Obviously they are technically inept.Bargaining – I will be able to keep my legacy system, if I just add in the few extra lines of
Read more: Legacy , System

ERP Selection Case Study – A Solid Evaluation Project
2007-08-09 12:49:00
My previous blog entries have included very frank discussion regarding the various elements of technology evaluation projects. And although I’ve talked about one of my favorite customer demonstrations, I’ve also talked a lot about what goes wrong with selection projects.Today I was reminded of a solid evaluation project and the positive effect a strong, focused project team can have on the entire project. The team who appears to not only “get it”, but also “can keep it” all together.About a year ago I was covering for a colleague on vacation when I received an inbound call from “Fred”. Fred was in the early stages of an evaluation project and was exploring ERP solutions. He found my company on the internet and had a million questions about Technology Group International, our product offering, and our services. I talked to Fred for quite a while and reviewed his list of pain points in email later that day.When my co-worker returned, I transferred Fred’s informatio
Read more: Evaluation , Project , Solid , Study

Microsoft, SAP, Democratic, or Republican? What is Your ERP Party?
2008-01-30 08:12:00
What political camp are you part of this presidential election? Are you Democratic , Republican , or independent? And why is this question part of an information technology driven blog?As I open my email this morning I see a breaking news alert from CNN. I’m informed Rudy Giuliani may drop out of the presidential race after his loss to John McCain in Florida. But, Mr. Giuliani may endorse McCain after he removed himself from the running. What? Is it that easy? Are the Republicans that united while the Democrats are almost brining out their boxing gloves at the debates? Will Obama drop out and endorse Clinton after his loss in Florida? And can someone please tell me where are all the independents?Again I’m sure you are now ask yourself, why I am talking about this on an IT blog. It brings
Read more: Microsoft , Party

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