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Automated Email Management
2009-01-12 08:47:30
If you’re going to allow customers and suppliers to reach you by email then you’re going to need to set up some form of automated email response system to manage the many emails your company will receive. It is estimated that over 85 percent of customers who send in emails with questions about products and [...]
Read more: Automated , Email , Management

More US government email blunders
2009-01-12 08:23:41
Can we trust our public officials with email? Earlier, I reported on former vice-presidential candidate Sarah Palin’s use of public free email accounts for government business (against policy and a very bad idea), premature deletion of email in Texas, and President Bush’s missing emails (which should be part of the national archive). Now, a computer technician [...]


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