Owner: VISION ,a online powerful web-based helpdesk software. URL:http://www.thevisionworld.com/blog/ Join Date: Fri, 18 Jul 2008 06:15:59 -0500 Rating:0 Site Description: Vision is a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them. This innovative architecture allows you to add and access multi Site statistics:Click here
Switching to Vision Helpdesk in two simple steps.. 2008-07-17 12:03:42 Worried about the difficulties of switching to new helpdesk system? Vision Helpdesk provides an innovative data migration tool. The migration tool automates the entire migration process and easily imports data from major helpdesk’s like:
Kayako Support Suite
Kayako eSupport
Cerberus
WHMCS (under development)
Support Trio (under development)
Migration of users, tickets/emails, ticket queue& Read more:steps
, Switching
Vision goes colorful :) 2008-07-15 11:30:38 What do you say about Vision Helpdesk? Feature-rich, Easy to use interface, Fast and Colorful - this time we have added more color css themes to Vision client panel that suits your website color and integrates well.
Along with default blue color we are now supporting Vision helpdesk client panel with red, green, [...]
Get free Vision Helpdesk for life!! Limited time offer!! 2008-07-12 01:47:07 We are currently recruiting Beta Testers for Vision Helpdesk.
Testers who provide quality feedback will be given Vision Single Domain stable release license free for life. This is limited time offer…
Beta Testers are requested to signup on our Bugs Portal -
Vision Helpdesk is well-organized, powerful and logically constructed system provides a vast feature set clients can [...]
Antivirus & Handy Tool Bar 2008-07-11 05:12:22 Antivirus
With increasing online virus threat it becomes very important for any organization to keep its data secure — Vision comes with a robust integrated Antivirus tool to eliminate the possibility of virus through email attachments and also allows you to scan helpdesk files.
It gives you systematic scan result.
Vision system also allows you to edit or [...] Read more:Handy
Multiple Domains/Companies 2008-07-09 10:48:26 The well-organized and logically constructed interface allows users to add multiple domains/companies and further easily access and manage them all from one place.
Better controls are definitely achieved due to the centralized nature of the system which in turn is easy and has low maintenance.
Control - Staff Access Rights
Not only you can add multiple companies [...] Read more:Companies
, Domains
, Multiple
Vision Helpdesk - 7day’s free trial launched!! 2008-06-21 06:48:08 Today we have launched 7day’s free trial of vision helpdesk on our server.
You can order your trial vision at -
It’s an instant process - takes just 10 to 15 mins to setup trial version once ordered.
Online demo of vision is available at -
Very soon vision will be announcing stable release for Vision.
Vision help desk now breaks language barriers!! 2008-07-31 01:58:31 English has always been the dominant language
on the Web but we cannot ignore the fact that a significant number of Internet users either don’t speak English or prefer to use their native language for Web transactions.
You bet, the ratio of English to non-English users should be almost 50-50? or even if it is 60-40 [...] Read more:breaks
WHMCS Billing System & Vision Helpdesk Login Share / Integration 2008-07-19 09:00:05 WHMCS BillingSystem
— WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, [...] Read more:Login
, Share
The first stable version of Vision helpdesk launched! 2008-08-13 07:20:59 The most awaited first stable version
of Vision help desk “Vision 1.0” is now released. It has a great significance to every single person involved with it.
Vision stable release includes key features like -
Manage Multiple Domains/Companies
Inbuilt Anti Virus Tool
Migration Tool
Multi-Language
AJAX Based Rich User Interface
Login [...] Read more:helpdesk
Special Introductory offer on Vision Helpdesk 2008-08-26 00:21:33 Special Introductory offer on Vision Helpdesk: “50% off on Vision Helpdesk”
Vision license is available in leased and owned with and without branding options. You can purchase it from —
Coupon Code : special
Free trial and online demo are available at –
Vision Helpesk 7 Day’s Free Trial on our server –
Vision Helpesk Online Demo –
Vision [...] Read more:Special
Vision Help Desk Reseller Program!! 2008-08-21 05:40:38 We are pleased to announce the launch of the Vision ResellerProgram
.
If you are looking to bundle some value added services in your existing products? Vision reseller program will allow you to do so.. By becoming a Vision reseller, you can bundle Vision free (or at a low cost) with your hosting product packages!
The discount [...]
Vision Helpdesk SLA (Service Level Agreement) Support 2008-09-05 18:00:54 What is SLA ?
SLA is an abbreviation for “Service
Level Agreement
“. (SLA’s) are fundamental to both providers and recipients of services. It means to have guaranteed response or resolution time for incidents ( trouble tickets).
SLAs normally are part of a contract between a customer and a service provider.
For example, A SLA between Webhosting Company [...] Read more:Support
Vision Helpdesk supports Google Apps 2008-10-20 14:43:50 Vision Helpdesk now supports Google
Apps (Gmail POP3, SMTP, IMAP with SSL)
What is Google Apps ?
Google Apps is a service from Google for using custom domain names with several Google products. It features several Web applications with similar functionality to traditional office suites, including: Gmail, Google Calendar, Talk, Docs and Sites.
How to Configure your Domain [...]
Merry Christmas !!! 50% Off on Vision Helpdesk Packages!!! 2008-12-03 07:11:56 TheVisionWorld.com today announced Christmas
Sale Promotions for the Festive Season by offering 50% OFF. The 50% OFF applies for below Packages
–
Vision Helpdesk Hosted on your server — (Actual Cost $19.99 /mo)
Vision Helpdesk Hosted on our server — (Actual Cost $29.99 /mo)
Vision owned license — (Actual Cost $299.99 /mo)
The offer is [...] Read more:Merry
, Merry Christmas
Vision Helpdesk Auto Version Upgrade Tool 2008-11-29 02:51:27 Vision Helpdesk now supports Auto Version Upgrade — Version Updates is user-friendly and the extensible update process that ensures reliability and data integrity. Version upgrades of Vision Helpdesk are seamlessly done that saves time and effort.
It takes two simple steps to upgrade Vision Helpdesk version — Before you upgrade make sure you take your vision [...]
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