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Internet Banking safe and speedy 2008-03-08 09:52:00 Technology has altered our lives and habits significantly, enabling efficiencies and facilities like never before. We book air and train tickets on the Internet
and have long stopped standing in queues and depending on booking agents.We browse through our telephone bills to skim call durations for any misuse. We buy and sell equity shares on our online trading accounts, in a matter of minutes, while being tuned to the market and prices from wherever we are.We search our mail history from email folders and snigger at someone who prints emails. We cannot remember the last time we sent a snail mail.However, when it comes to our money, are we using Internet Banking for all the efficiencies it enables?
Online Banking Grows, But Security Concerns Continue to Accrue 2008-03-02 16:59:00 This all doesn’t mean that online banking isn’t safe if done correctly — both by the institution and the customer. The writer points out that online banking is growing. Both the perception and the reality is that safety is improving and, for this reason, crackers are beginning to target smaller and less sophisticated institutions. Indeed, it’s possible to argue that online banking is safer than physical banking. The lion’s share of financial fraud is done in the real world and, even if online theft is attempted, alerts are sounded quicker and loss is less than off-line theft.
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The Best Way to Set Up an Online Banking Account 2008-02-28 03:04:00 First, you'll need a username and password for your bank's online banking and bill pay center. If you don't have them already, follow the directions on your bank's Web site to set up your username and password. Then gather your regular bills, log in to your account and navigate to the online banking section, where you'll find a page that allows you to set up payees. If your bank allows you to receive electronic bills, or e-bills, you can search the bank's list of companies that offer such bills. If you receive bills from any of these companies, you can select the option to cancel future paper bills and have all bills sent electronically to your online banking account.
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Internet banking goes mainstream in US and UK 2008-02-22 16:30:00 Online banking
is now a mainstream access method for retail customers on both sides of the Atlantic, but this has not led to a decline in the use of branch-based services and has actually resulted in higher take-up of other channels such as ATMs, according to a study by analyst house Gartner.A survey of over 2000 adults found that 33% of US customers - the equivalent of 71 million people - regularly use Web banking services.
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7 tips to safer online banking 2008-02-14 16:11:00 Always check the URL of your bank's web site. Fraudsters can lure you to enter your user ID and password at a fake web site that resembles your bank. If you see anything other than the bank's genuine URL, it has to be fake.Never enter your user ID or password or such sensitive information without ascertaining that you are on the right web site. Always type the Web address of your bank into the browser address space. Never click on the link in the email.
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Business: Banking on the Internet 2008-02-14 03:30:00 The latest trends in finance are good news for trees everywhere.Employers are depositing wages directly into workers' bank accounts, doing away with printed checks. Those workers are receiving their bank statements at their home computers rather than in their mailboxes. Even the dollar itself is a piece of paper that's falling out of favor — consumers increasingly use debit and credit cards in lieu of cash.
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Internet banking less risky than driving a car 2008-03-12 03:45:00 A recent Nielsen survey showed that 46 per cent of people were concerned or very concerned about internet banking
security.On the one hand, that is good. People should always have a close interest in how their money is being looked after. What worries me is that reporting of such figures without background or context feeds a misconception. The reality is that internet banking is incredibly safe.Westpac facilitates millions of online banking transactions a month. We have no recorded breaches of our internal security systems. It is not uncommon for us to have whole months where no customers fall victim to online fraud.
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Small banks are finding a way to stay ahead with online banking. 2008-03-16 03:51:00 As the numbers of online
users increase so do consumer requirements. In fact, according to CashEdge's second annual Consumer Online Banking Survey, which was released late last year, 85 percent of respondents would never bank with an institution that didn't offer online banking
. Now, smaller community banks
are finding that their online banking services are a way to keep customers."With all the new technology and our busier lifestyles as consumers, banks have to rely on technology to stay connected with their customers," said Chuck Carr, product line manager for Checkfree.com, a provider of financial electronic commerce services and products.While smaller community banks are unable to compete with large institutions in terms of geographic convenience, in a virtual world a smaller bank is Read more:Small
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The POLi online bank payment platform aims to increase payment choice while reducing card-not-present fraud 2008-03-20 16:54:00 The technology behind POLi was developed by Australian firm Centricom Pty. According to merchants in Australia using POLi, the service now accounts for an average of 23 per cent of their total online
payment transactions.Centricom teamed up with UK-based online payment firm Neteller last August to launch a joint venture to roll out POLi in Europe, starting with its launch in the UK last week. The service, distributed through Neteller’s payment processing arm Netbanx, supports transfers from all major UK high street banks.
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Moving from in line to online 2008-03-28 16:00:00 Ziniades says it is little wonder, then, that 40% of the respondents to the survey said they were willing to use self-service kiosks or other self-service devices to reduce time wasted while waiting for customer care. More than 40% chose one supplier over another because it offered self-service options.According to him, another survey released by Jupiter Research in 2006 found that 90% of US customers who contacted customer service over a six-month period used online
self-service at least once.“Research conducted by World Wide Worx, on behalf of Consology, shows self-service is also on the rise locally, as customers demand a better level of service from their service providers, and as businesses try to contain climbing customer service costs while differentiating themselves from the comp Read more:Moving
uMonitor to deploy online banking services 2008-04-01 16:03:00 Data processing technologies provisioner Open Solutions has entered into an agreement with financial services supplier uMonitor to provide online
account opening and online banking
services for banks and credit unions. Open Solutions offers its clients the uMonitor’s uOpen & uFund online account opening and funding service as well as an account-to-account money transfer system called uTransfer, with their core processing platform, online banking service or loan decisioning system. Due to uMonitor’s account opening and funding with switch kit service and account-to-account money transfer service, financial institutions will have an online delivery service for its retail and commercial clients.
Online Banking: Is Security Up to You? 2008-04-08 19:19:00 Malware protection out of date? Then don't blame us if your online bank account gets hacked. That was the message sent out by the UK banking industry when the British Bankers' Association (BBA) updated its Banking Code and Business Banking Code last Monday, according to a Friday article on The Register. The Codes--essentially user agreements that all participating BBA banks use (you can read them here and here)--warn online banking customers that they might be responsible for their own losses if they "act without reasonable care," citing two sections as examples. One of those sections reads: "Keep your PC secure. Use up-to-date antivirus and spyware software and a personal firewall." It should be noted that the clause existed in the code in previous editions; The Register was merely notin Read more:Online Banking
VeCommerce announces voice biometrics system for online banking 2008-04-18 10:27:00 eCommerce's voice biometrics authenticates an individual's identity through the unique properties of his or her voice. A voice profile can be used to authenticate both telephone and online
transactions without any Pins or passwords.Brett Feldon, general manager at VeCommerce for the EMEA region, said: "Over a quarter of the UK population now regularly uses online banking
but at the same time fraud continues to increase and criminals are becoming more sophisticated in their attacks."Card readers deployed by financial institutions to address the online fraud menace have certain drawbacks, as they are expensive both to produce and support with the continual loss of passwords and the actual readers. "They also do not work 'out of band' and are vulnerable to 'man in the middle' attacks," Feldon
Online banking increased in the UK in January 2008-04-29 03:10:00 According to the report, nearly 11 million UK users logged on to banking
websites. That is about 33% of the total online population. The most populated banking site was Royal Bank of Scotland with 2.9 million users. Lloyds TSB was the most popular brand with 2.9 million users. Lloyds TSB had the most visits per consumer as well with each user logging on nearly 7 times during the month. About 2 million consumers logged on to NatWest's online bank. A few weeks ago, comScore released a similar report based on American online banking habits. That report shows that banks need to increase the customer service offerings on websites to keep customers coming back. From social settings like live chat to widgets offering investment information, consumers want more than the nuts and bolts approach t Read more:January
One Third of UK Internet Users Access Online Banking Services 2008-05-06 05:07:00 10.9 British internet users, or approximately a third of the UK’s online population, use online banking services, according to a new report by comScore. Britain’s most popular online banking brand is the Royal Bank of Scotland (RBS), whose online financial services were accessed by 2.9 million unique customers in the first month of this year. The majority of these visitors (2 million) were customers of NatWest, which is owned by RBS. The most popular individual bank is Lloyds TSB, with 2.8 million online customers in January. Lloyds was also the most frequently visited online banking service with an average of 6.8 visits per customer. Other leading online banking brands include the Halifax Bank of Scotland with 2.4 million customers, HSBC with 2.3 million, and Barclays Bank with 1.7 mi Read more:Internet
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Online savings: Don't forget the small print 2008-05-20 15:49:00 Online banking has taken off in recent years and it's not just the young that are turning to the internet. In fact it has been the rise of the silver surfer - those over the age of 55 using the internet - that has fuelled the rise in internet banking largely in the form of online savings accounts.The baby boomer generation has more money and is more inclined to save it than younger generations and
Online Banking User Demographics 2008-06-11 03:34:00 The February 2008 Pew Internet & American Life Project's "Online Shopping" report focused strictly on US adult Internet users, and found an even higher level of online banking participation: 53% of respondents said they banked online as of September 2007, equivalent to 39% of the total US adult population. Online banking is especially popular with higher-income adults in the US. Nearly seven Read more:Online Banking
Barclays launches online banking security drive 2008-07-04 13:32:00 Barclays' two million UK onlinebanking
customers are to be offered free security
software, the firm has announced.Anti-adware, spyware and viruses shields are to be given to the users for free, following concerns about online accounts being subject to fraud.It is thought that the cost of the bank's move could run to £200 million over two years.However, the importance of security to the online ba Read more:Barclays
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