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  • IT's About Uptime blog

    Owner: IT's About Uptime
    URL: http://www.stacksafe.com/blog
    Join Date: Wed, 19 Dec 2007 12:59:02 -0600
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    Site Description:
    Our goal at “IT’s About Uptime” is to initiate an ongoing dialogue with IT Operations professionals about technologies, trends and solutions related to keeping their companies’ IT services up and running. We’ll examine what it takes for companies to meet
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The Data Center Divulged: Grids and Blades of Glory - Part 2
2008-04-01 07:05:48
This is part two of a two part series with Blade Watch editor Martin MacLeod. Here, Martin discusses the financial sector of IT, energy efficiency and green data centers, and the impact on performance when using virtualization to develop an energy efficient data center. Part one can be read here. SS: You’ve worked in the [...]
Read more: Center , Blades

The Data Center Divulged: Grids and Blades of Glory
2008-03-31 15:18:03
We had a chance to chat with Blade Watch editor Martin MacLeod this week, who shares his views on blades, grids and more. Martin discusses trends impacting datacenters, the state of virtualization in datacenters, and thoughts on risks and trends within the financial services industry and beyond. Martin is experiences in a variety of IT [...]
Read more: Center , Blades

Links List 4.4.08
2008-04-04 02:44:30
We talked about blade servers this week with Blade Watch’s Martin MacLeod, and at the same time saw this report from the Server Specs blog which points us to a website that allows users to compare and rate blade servers. Launching on Monday, the site lets users compare various components of the servers that fall [...]


Case Studies for the Cost of Downtime
2008-04-02 17:00:48
In a previous blog series, we reviewed techniques for IT operations teams to quantify the possible cost of downtime. For online businesses, downtime can be damaging because it is a direct interruption to the availability of the core business. In the last several weeks, there have been notable occasions where businesses have offered direct financial compensation [...]
Read more: Studies , Downtime , Case Studies

Speaking Virtualization with Dan Kusnetzky
2008-04-07 09:42:03
ZDNet’s resident “Virtual Man” blogger Dan Kusnetzky took a few moments to answer some questions on the state of virtualization today. Dan is a partner in the Kusnetzky Group, and responsible for research, publications, and providing advisory services for Kusnetzky Group clients. He has been has been involved with information technology since the late [...]
Read more: Speaking

Who Is Responsible for Testing Changes?
2008-04-09 18:05:47
Who bears the responsibility for testing changes in your organization? It seems like a simple question, but answering it depends on a number of variables.  When we have asked this question at IT’s About Uptime, we have received a number of questions in response: What system is being changed? What type of change needs to be made? Is the [...]
Read more: Responsible , Testing

Links List 4.11.08
2008-04-11 11:07:02
ifountain discusses rapid CMDB, an open source solution for enterprises. He shares the problem of IT organizations being structured around functional silos of expertise and too focused on technology, hence there is a gap between IT organizations and the business. The Parallels blog explores two roles for virtualization: as a platform and as a feature. The [...]


Case Study on the Cost of Downtime: GrandCentral
2008-04-15 12:58:15
What Happened On the morning of Sunday, April 13th, internet telephone consolidator GrandCentral (owned by Google) had a several hour long outage. All GrandCentral customers were unable to receive phone calls through their “number for life” and the GrandCentral website was also offline. During the outage, there was no communication to customers or the community at large [...]
Read more: Study , Downtime

We’re Cool! (Or at Least We’re a "Gartner Cool Vendor")
2008-04-17 12:32:17
 Corporate News Warning - We don’t normally talk about StackSafe company or product news on this blog, but we recently received some very exciting news… Gartner named StackSafe in their “Cool Vendor s in IT Operations, 2008″ report.  Each year, this report highlights vendors with the most innovative solutions for IT Operations teams.  The report discusses similar trends [...]


Links List 4.18.08
2008-04-18 10:26:26
Scott Lowe at Server Virtualization blog shares his view on how virtualization impacts IT staff, security and change management. He says that change management is a challenge as server virtualization introduces new complexities and intricacies to existing change management procedures. Even through the challenges, there is little doubt that virtualization can offer amazing reductions in [...]


Robert Scoble Gets the Scoop on StackSafe
2008-04-23 18:16:17
We have been busy the past couple days networking with bloggers based in San Francisco. In addition to a great conversation with GigaOm and BitCurrent’s Alistair Croll and Voice of Tech’s Shannon Whitley, we ended the day with a Qik video with Robert Scoble . We met with Alistair at GigaOm’s pier-front offices, and enjoyed a [...]
Read more: Scoop , Robert Scoble

Richard Ptak Talks IT Operations
2008-04-22 17:16:56
We had the opportunity to talk with Richard Ptak of analyst firm Ptak, Noel & Associates on his views of IT Operations, trends, problems and potential threats to the industry. Ptak, Noel & Associates is a leading analyst firm addressing converging IT trends and how to leverage them, focused on IT operations and management. Richard [...]


The Dirty Half-Dozen: Testing Environment Shortcuts for IT Operations
2008-04-25 13:18:36
We are always trying to understand the way that companies test changes at IT’s About Uptime. How often are changes tested? Who does the testing? How many changes get made in a year? How many get rolled back? You get the picture. One key component that also needs to be considered is where (i.e. in what [...]
Read more: Dozen , Testing , Environment , Shortcuts

Links List 4.25.08
2008-04-25 08:30:16
Serge Thorn writes that IT architecture is not the same as enterprise architecture. According to Serge, an enterprise architect will drive, supervise and review technology diagnosis and assessment activities including strategy development, and identifying opportunities for technology-related improvement based on benchmark data and doing high-level cost benefit analysis. In comparison, an IT architect could be [...]


IT’s Been a Long Time Coming: Virtualization for IT Testing
2008-05-01 18:09:41
Virtualization – tagged by Gartner Group in 2001 as a killer application – has exceeded expectations as a data center cost-saving consolidation darling. As is typical with foundation technologies, a second generation of vendors is discovering ways to apply virtualization to industry challenges beyond server consolidation. For example, vendors are using virtualization as the base [...]
Read more: Testing

Insights on the State of Software Infrastructure Testing by IT Operations
2008-04-30 15:10:27
Earlier in the year, Research Edge and StackSafe published the third in our series of research reports, IT Operations Research Report: Testing Maturity. The findings on the state of pre-production testing by IT Operations teams provides significant insight into the challenges organizations face today around pre-production testing by IT operations. Inadequate IT operations testing is a [...]
Read more: Insights , State , Software , Infrastructure

Links List 5.2.08
2008-05-02 07:02:55
Mike Kavis at MadGreek shares 10 reasons why enterprise initiatives fail. The number two reason he cites is poor change management, mainly underestimating or ignoring the impact of change. Ultimately, it all comes down to strong project management and a good plan for success (and failure). A report from Stratavia is shared by Tarry Singh of [...]


IT Operations Research Report: Testing Maturity Part II – Applications and Operating Systems
2008-05-06 12:05:42
Today Research Edge and StackSafe released our fourth research report focused on topics of interest to IT Operations teams titled “IT Operations Research Report: Testing Maturity Part II - Applications and Operating Systems “. Over 400 IT operations professionals participated in the study, which focused on software infrastructure testing differences in multi-tiered applications and operating systems. Past [...]
Read more: Operating Systems

The Dirty Half-Dozen Explained: The Implications of Taking Shortcuts When Testing Changes
2008-05-05 12:29:54
A couple of weeks ago, we wrote about the shortcuts that IT Operations teams take when they need to make changes to their environments. In that post, we explained why taking such shortcuts is so appealing. Testing the right way tends to require considerable resources and budget when done correctly. Without a mature, comprehensive testing [...]
Read more: Dozen , Implications , Taking , Shortcuts

Links List 5.2.08
2008-05-02 07:02:55
Mike Kavis at MadGreek shares 10 reasons why enterprise initiatives fail. The number two reason he cites is poor change management, mainly underestimating or ignoring the impact of change. Ultimately, it all comes down to strong project management and a good plan for success (and failure). A report from Stratavia is shared by Tarry Singh of [...]


IT’s Been a Long Time Coming: Virtualization for IT Testing
2008-05-01 18:09:41
Virtualization – tagged by Gartner Group in 2001 as a killer application – has exceeded expectations as a data center cost-saving consolidation darling. As is typical with foundation technologies, a second generation of vendors is discovering ways to apply virtualization to industry challenges beyond server consolidation. For example, vendors are using virtualization as the base [...]
Read more: Testing

Insights on the State of Software Infrastructure Testing by IT Operations
2008-04-30 15:10:27
Earlier in the year, Research Edge and StackSafe published the third in our series of research reports, IT Operations Research Report: Testing Maturity. The findings on the state of pre-production testing by IT Operations teams provides significant insight into the challenges organizations face today around pre-production testing by IT operations. Inadequate IT operations testing is a [...]
Read more: Insights , State , Software , Infrastructure

The Dirty Half-Dozen: Testing Environment Shortcuts for IT Operations
2008-04-25 13:18:36
We are always trying to understand the way that companies test changes at IT’s About Uptime. How often are changes tested? Who does the testing? How many changes get made in a year? How many get rolled back? You get the picture. One key component that also needs to be considered is where (i.e. in what [...]
Read more: Testing , Dozen , Shortcuts , Environment

Links List 4.25.08
2008-04-25 08:30:16
Serge Thorn writes that IT architecture is not the same as enterprise architecture. According to Serge, an enterprise architect will drive, supervise and review technology diagnosis and assessment activities including strategy development, and identifying opportunities for technology-related improvement based on benchmark data and doing high-level cost benefit analysis. In comparison, an IT architect could be [...]


Robert Scoble Gets the Scoop on StackSafe
2008-04-23 18:16:17
We have been busy the past couple days networking with bloggers based in San Francisco. In addition to a great conversation with GigaOm and BitCurrent’s Alistair Croll and Voice of Tech’s Shannon Whitley, we ended the day with a Qik video with Robert Scoble . We met with Alistair at GigaOm’s pier-front offices, and enjoyed a [...]
Read more: Scoop , Robert Scoble

Richard Ptak Talks IT Operations
2008-04-22 17:16:56
We had the opportunity to talk with Richard Ptak of analyst firm Ptak, Noel & Associates on his views of IT Operations, trends, problems and potential threats to the industry. Ptak, Noel & Associates is a leading analyst firm addressing converging IT trends and how to leverage them, focused on IT operations and management. Richard [...]


Links List 4.18.08
2008-04-18 10:26:26
Scott Lowe at Server Virtualization blog shares his view on how virtualization impacts IT staff, security and change management. He says that change management is a challenge as server virtualization introduces new complexities and intricacies to existing change management procedures. Even through the challenges, there is little doubt that virtualization can offer amazing reductions in [...]


Research Shows E-Commerce Would Benefit From Greater Testing Maturity
2008-05-07 12:25:46
Does your company rely on E-commerce applications to reach your customer base, your partners or suppliers, or to otherwise deliver important business services? If you answered ‘yes’, you should know that this characteristic identifies you as an ‘at-risk’ candidate for less effective change management and testing. How’s that you say? A recent study on testing maturity [...]
Read more: Research , Testing , Maturity

Links List 5.9.08
2008-05-09 13:23:51
ITIL processes can’t make up for common sense, says Chen Shapira. She gives an example of another DBA asking her to take over a few tasks, which involved testing in production data and opening a change in the change management system. She also cites a previous incident which cost users 1-2 hours of downtime. Social network [...]


Business Benefits of Improved Maturity in Software Infrastructure Testing by IT Operations
2008-05-13 13:41:03
Earlier this year, Research Edge and StackSafe published our third IT Operations Research Report: Testing Maturity . Other reports in this series have focused on key problems faced by IT operations teams, the business impact of change management maturity, and testing maturity across applications and operating systems. In a previous blog post, we discussed the challenges of [...]
Read more: Business , Benefits , Software , Infrastructure

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