Llamadas Misteriosas
2007-11-02 03:20:01
Llamadas Misteriosas
El día de ayer tuve la oportunidad de realizar una llamada misteriosa (MYSTERY SHOP) a una compañía en New York esta persona que contesto el teléfono era de origen latino, al final de la llamada me pregunto de donde era por que reconoció mi acento latino, tuvimos una pequeña conversación al final de la llamada acerca de mi trabajo en PhoneSmart, le comente que a mí me gustaba mucho el trabajo que realizaba por que tengo la oportunidad de hablar con muchas personas de distintas nacionalidades, también le comente que las llamadas misteriosas que realizamos son una de las cosas que mas me gusta hacer. La razón por la que me gusta realizar las llamadas misteriosas (MYSTERY SHOPS) es por que por que al final de la llamada podemos decirle quienes somos, que estamos llamando por PhoneSmart y que le acabamos de realizar una llamada misteriosa,(MYSTERY SHOP) luego le informamos que parte de la llamada la realizaron bien y que parte de la llamada ne
Students Schooled On Use Of Self-Storage Facilities
2007-11-09 02:44:35
Students Schooled On Use Of Self-Storage Facilities
Many college students spend their time in school accumulating possessions, not realizing what they have gathered unless forced to move to smaller quarters or have to leave the campus for a while. Instead of hauling their stuff home for vacations or letting others have everything they have gathered when they move, many use self-storage units to hang onto their belongings until they can find the room for it or sell off what they can no longer use.
In Overland Park, Kansas many students at the University of Kansas or Ottawa University find that facilities in zip code 66221 can meet all of their storage needs. From the small five by five foot units that hold about half of a room of stuff to the larger 10 by 20 units into which all of a students possessions can be stuffed, the convenience of having everything close by when needed is a great benefit over having no room to move in an overcrowded dorm room or apartment.
Located near
Convenience Is Key To Olathe Self-Storage
2007-11-08 01:24:01
Convenience Is Key To Olathe Self-Storage
When traveling into the Olathe, Kansas area, especially executives moving into the area, until they can find permanent residence they can take the option of placing some of their belongings into a secure self-storage facility. Instead of stacking their belongings in a motel room or small apartment, their possessions can be safely locked away in one of the many self-storage units in zip code 66061.
Conveniently located just off Interstate 35, near State Route 7, there are many secured facilities to choose from, many close to major highways and housing units, items placed in storage can quickly be accessed when needed. With several facilities located on roads such as W. Dennis Avenue, S. Providence Street and E. Enterprise Drive, they are easy to get to and offer a feeling of security while placing your items in storage .
From small units for just a few extra items to units large enough to hold nearly a houseful of belongings, many
Read more: Convenience
Self-Storage Like Adding A Garage
2007-11-08 01:23:10
Self-Storage Like Adding A Garage
There are many reasons someone may need some extra space occasionally, whether remodeling a home and need a safe place to store some of their furniture while the work progresses or even a place to store building supplies during a construction project a self-storage facility can provide that extra needed space.
There are many units available in Kansas City, Kansas in zip code 66103 that are close to the University of Kansas and several other colleges and universities that students find useful during school breaks. Many schools close down the dorms for periods during holidays or during the summer months and as an alternative to hauling all of their belongings home during the break, their possessions can be placed in storage until they return for the next session.
There are even facilities in which an extra car, or one being worked on can be stored, with others sizes of self-storage facilities ranging from a five by five foot unit
Putting Home Together At Owner’s Convenience
2007-11-06 02:02:51
Putting Home Together At Owner
’s Convenience
Living in the northeastern part of Kansas City, Missouri offers many conveniences from the many schools and universities as well as numerous retailers and major motels for business travelers. With the changing paradigm of stationary living, many people find themselves moving frequently, often for new jobs or for transfers with their current employer. Frequent moves can take a toll on them as they move into new housing with the mess of all their furniture and belongings being in total disarray.
A few have found that having their belongings shipped to a storage facility gives them the time to get their new home established at their convenience. They can move their furniture and other items into their new home one room at a time and have it put in place at their leisure. Instead of feeling rushed and just setting things down just to make a path through the room, they can place everything where it will go without tripping over a
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Assembling a management team
2007-11-15 03:47:08
Assembling a management team Leadership and its respective impact on organizational coherence and profitability are not as simple as they appear first. Though it is obvious that leadership personnel and style will have a significant impact, it is unclear as to what factors influence the leadership itself. Internal and external factors that influence organizational coherence also impact the leadership. Essentially, management at virtually all levels carry the burden of leadership that is designed to guide the organizational members toward achieving the strategic vision of the institution. Hence, one has to assume that clear organizational strategic vision is the corner stone of enablement to achieve pre determine goals. Similarly talent acquisition and maintenance has its own place in this equation. Without properly educated, experienced and talented management personnel, the frontline employees may not be as effective and efficient. It is important to emphasize tha
Internet Makes Finding Storage Units Easier
2007-11-13 02:04:31
Internet Makes Finding Storage Units Easier
Not long ago finding a storage space required a lot of time looking through the phone book and then calling locations to see if they had the size of a storage space needed at a price that was affordable. If you were not familiar with the area, you either drove by the place to see if it appeared safe enough to store your possessions or took their word for it and hoped for the best.
Today, internet access makes finding an affordable storage unit is much easier and for those needing different size units for self-storage in zip code 94612 in Oakland, California, there are many different companies from which to choose. Units are available on Telegraph Avenue and San Pablo Avenue offering quick and easy access from State Route 123 and close to Lake Merritt.
Route 123 runs east and west between Interstates 580 and 980 with access available from San Francisco from across the Oakland Bay Bridge. Whether you have just a few items ne
Read more: Internet
Employee and employer relationship
2007-11-11 06:17:55
Employee and employer relationshipThe human capital of any give organization can be safely described as one of its most vital tools in achieving profitability. The creativity, common sense as well as problem solving skills of humans have not been replaced by means of automatization or computerization. Hence the reliance on human participant to achieve success and ultimately profitability greatly relies on effectiveness and efficiency of human interaction. Yet it is a great mistake to bundle the value of human input and ability with creativity. Organizational coherence and smooth operation greatly rely and emphasize the necessity on standard operating procedures that create an environment of consistency and reliability which cannot be hold hostage to fluctuating human creativity. Certainly, there is a place and time for taking advantage of the free thinking and problem solving skills of team members. Measures such as regular and frequent reevaluation of SOP, pre establish
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Employee and Employer interaction
2007-11-19 05:32:04
The overall employee and employer interaction exceeds the usual human to human interactions because of illustrative as well as hidden stakes of both parties. Each party certainly protects his / her own interest that will ultimately result in survival of their respective interest. However, the stakes are not equal; employees can find a new job and easily adapt to the new duties. On the other hand, the organizational consequences of the employer are slightly more complex. The mere complexity in replacing particular employee and respective cost alone tips the employer and employee relationship toward employee benefits. Nevertheless, it is important to emphasize that there are many factors that can the sting / advantage out of the dynamic. Employer
s can correct this equation by increasing the stakes of employees from a job to actual stakeholders by offering incentives that would increase the organizational value as well as employee wealth. Ultimately, regardless of the interactions or
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Organizational Leadership and Ethics
2007-11-22 05:26:23
The issue of ethics and its respective impact on business and all its related subcategories are extremely complex and sometimes even subjective in nature. The multifaceted interaction of business fundamentals, industry specific norms, local laws, cultural and societal traditions, as well as global business environment can have a significant impact on individual and group members of an organization which in turn may influence their personal and professional views about ethics and its respective place in the business world. Yet it is not to say that ethics role in business is subjective altogether; the most universally accepted norms such as honesty and fairness are independent from geographic and societal boundaries. Similarly, other norms such as legality and general morality do not apply uniformly even within the same geographic location. However, independent from what norms or where, the ultimate responsibility of ethical conduct falls on the shoulders of executive leadersh
Read more: Leadership
, Ethics
No siempre lo mas barato es lo mejor
2007-11-21 03:35:50
No siempre lo mas barato es lo mejor
Cuando un cliente esta buscamos por un lugar donde guardar sus pertenencias, mayormente ellos están buscando quienes ofrece el mejor precio o el mejor especial, pero ellos no se dan cuenta que lo mas barato no siempre es lo mejor, pienso que lo más importante es si el lugar es conveniente, por que por alquilar un storage que es mas barato y tienen que conducir 30 millas al día, lo que no pagan en el alquiler del storage lo terminan pagando en la gasolina, cada vez que van a poner o sacar algo de su unidad, sobretodo ahora que los precios de la gasolina subieron, y posiblemente sigan subiendo, es muy importante alquilar un lugar que no este muy alejado, esto le ahorrara tiempo y dinero. Otra de las cosas muy importantes de averiguar cuando vayan a alquilar un storage es preguntar al representante exactamente donde se encuentra la unidad, si la unidad es de fácil acceso, si la unidad esta dentro del edificio, o si tiene que subir es
Traducciones
2007-12-06 05:06:05
Traducciones
Alguna vez has leído algún anuncio o aviso en español que ha sido traducido del idioma Ingles, Me ha pasado muchas veces que he tenido que leer anuncios y pensar que es lo que tratan de decir por que estos han sido traducidos del idioma Ingles probablemente por personas que no hablan el idioma español, lo que hacen estas personas es usar los programas de traducción de Internet, pero estos programas traducen las palabras pero como en todos los idiomas una palabra puede tener muchos significados de acuerdo al contexto, hace unos leí un anuncio de una compañía de Storage que anunciaba acerca de Storage y camiones de mudanza y esta anunciaba "Locales y Unidireccionales" tuve que detenerme y pensar que es lo que trataban de decir, esto fue traducido del idioma Ingles "Local y one way" la traducción correcta seria para uso local y de una sola dirección o de una sola vía. Otra traducción que llamo mi atención fue la de una tienda de ropa en un mall donde ponían "Hal
Trabajadores dedicados
2007-12-12 01:56:42
"Trabajadores dedicados"El dÃa de ayer estuvo previsto una fuerte tormenta aquà en Columbia Missouri, Nuestro director del Call Center tomo todas las precauciones para que nuestros servicios no se interrumpieran y asà podamos atender a nuestros clientes. Nuestro director incentivo a los trabajadores para que se queden a pasar la noche en las instalaciones de PhoneSmart, asà mismo reservo habitaciones en el hotel más cercano para que todos los trabajadores que decidan quedarse a pasar la noche estén cómodos. También brindo provisiones de comida y bebidas para los trabajadores. La idea de permanecer en las instalaciones de Phone Smart fue primeramente por seguridad, para que los trabajadores estén en un lugar seguro y no estén manejando en esas malas condiciones del clima, asà como también si las condiciones se empeoraban en la noche con seguridad podrÃamos atender a nuestros clientes en la mañana de hoy, estuvo prevista una fuerte tormenta con acumulación de 3/4
El primer dÃa del año
2007-12-11 02:08:35
El primer
dÃa del año
EL dÃa de hoy recibà una llamada aquà en PhoneSmart de un cliente que necesita un storage para el primero de Enero del 2008, escuche 2008 y sonó muy lejano, pero realmente solo faltan dÃas para el 2008, lo cierto es que este cliente necesita mudarse el primero de enero, él estaba bastante desalentado por que tenia que mudarse justo el primer dÃa del año, cuando todas las personas están reunidos con familiares y amigos celebrando la llegada del nuevo año el tenia que mudarse, lo que le recomendé a este cliente es que rente un Storage lo antes posible, que no espere hasta el ultimo momento, el se beneficiaria haciendo esto por que le darÃamos un especial que se mudarÃa por un dólar por el resto de este mes, y también tendrÃa el storage disponible para que vaya guardando algunas cosas, y su mudanza el primer dÃa del año seria muy fácil por que serian solo unas cuantas cosas las que tendrÃan que mudar; El cliente estuvo muy fe
Una Sonrisa por Teléfono
2007-11-04 01:50:51
SonreÃr a través del teléfono puede ser usado con una técnica de venta (SALES TECHNIQUES)Sabia usted que en 60 segundos una persona puede tener idea del nivel de su educación, habilidad y personalidad, solo basándose en el tono de su voz. Que tipo de impresiones esta causando con su voz por intermedio del teléfono. Cuando tengas una conversación por el teléfono con otra persona son dos áreas que debes de tener muy presente: "Que es lo que dices" y "Como lo dices" estudios muestran que más del 87% de las opiniones de las personas que llaman por teléfono a una compañÃa son basadas en el tono de su voz.Esta es una de las razones por lo que debes de sonreir cuando contestes el telefono. No importa que es lo que este pasando tu alrededor, o si tu ultima llamada fue un cliente que no te trato bien, respira profundo y pon una sonrisa en tu cara y en tu voz. Les recomiendo usar esta técnica de venta (SALES TECHNIQUES) por que las personas pueden
Precios. Precios. Precios
2007-12-23 04:20:06
Entre las premisas que nos dieron cuando comencé mi entrenamiento como representante de ventas en Phone Smart, estaba la de lidiar hasta lo prudente con aquellas personas que nos llaman pero que sólo quieren saber de precios. Adueñarse de la llamada y darle un nuevo comienzo y un nuevo destino me parecÃa entonces una de las estrategias de ventas más difÃciles de llevar a la práctica. Esa estrategia sólo comenzó a mostrárseme con otros matices y otra facilidad el dÃa en que noté la verdadera falta que tienen de ser guiados muchos de nuestros clientes, incluidos aquellos que se consideran muy al tanto del funcionamiento del negocio y con la habilidad de sacar la información deseada antes de que el vendedor siquiera haya conseguido saludarlos.En realidad se necesitan muy pocos dÃas trabajando como representante de ventas para notar lo mal informado que, a pesar de la mejor voluntad, suelen quedar aquellos clientes. A diferencia de quienes buscan un servicio, quiene
Storage Issue or People Issue
2007-12-22 02:40:47
Storage Issue or People Issue
Whenever I watch home improvement television shows on channels like TLC, Discovery, and Home and Garden channel, the biggest dilemma is storage . Everybody on these shows wants more storage space. And it doesn't matter how much existing storage space they currently have. They may have existing closets that are the size of a one bedroom apartment; they may a walk in kitchen pantry with enough space to park a SUV. But they still complain that they need more storage.
A few years ago, my wife and I moved from a home that had barley enough space for shoe storage . My kitchen was so small that it could only fit a college dorm refrigerator. The bedrooms had room for one suit and a sweater. The previous owner used a beautiful sunroom as an outdoor storage shed. We preferred beauty over clutter so we didn't keep anything for storage. This was fine because we didn't need much. Though our house was small, we loved it.
However, when we were look
Wine Storage
2007-12-21 02:11:06
Have you ever wondered where the term "wino" came from? It is an offensive term that dates back to the Victorian Era to refer to a poor drunkard. Wine was cheap and considered a poor mans drink; hence, wino referring to a drunk poor homeless man. Whether this origin is true or not, wine has somehow climbed up the prosperity ladder. In the last decade, wine has become so trendy that wine connoisseurs are standard at most fine restaurants. Furthermore, wine is not just a drink to drown your sorrows, wine also is an investment. To protect ones investment, wine storage has become big business and it is used by wine many enthusiasts.
Wine storage is used by restaurateurs, wine connoisseurs, investors, and anyone who enjoys a good bottle of wine. Restaurants buy wine by the bulk and need wine storage for their wine surplus. Since most restaurants don't have storage space or proper wine storage facilities, restaurateurs use wine storage at a self storage b
Why woluld you want to shop online - Part Three
2008-01-18 00:52:20
Every year ecommerce experiences new trends in the online
shopping world. As our world evolves with nature, technology evolves at a faster pace. It is crucial for any business in any industry to keep up with technological trends for its survival. Like Darwin’s survival of the fittest, the companies who are ready to adapt to the latest trends will survive and the others will become extinct. This is why we see many retailers expanding their business to online shopping, because they are following the latest trend in the retail industry. Those retailers, who fail to set up an online shopping website, will have the same fate as the dinosaurs. They will become extinct. The following are the latest trends in online shopping. They clearly show how rapidly our society is evolving to a c
Read more: Three
Why would you want to shop online - Part Two
2008-01-17 01:03:22
Now that the holidays are over and online
shopping has cooled down, it’s time to cash in on all those gift cards you received as holiday gifts. It seems like every major retailer and online shopping company offers gift cards these days. Though January is still a busy time in shopping malls with people handling returns, exchanges, or cashing in the gift card, as a gift card holder you can avoid the shopping malls. How? Cash it in at an online store.
Many retailers don’t limit the use of gift cards to the retail store itself. They will gladly accept them at their online shopping store. From the comfort of your couch, just type in the company’s web address and your at the store. Find the product you want and put it into your shopping cart. If you are not s
Read more: Part Two
Why would you want to shop online
2008-01-16 03:55:50
Instead of driving a car to a shopping mall, online
shoppers maneuver and click a mouse to buy any product online. From self storage to car storage to boat storage to storage boxes to storage bins, self storage customers can buy anything for their storage needs by online shopping. The world of ecommerce enables online shopping at thousands of retail and self storage businesses around the world and without leaving the comfort from the couch. For many shoppers, online shopping has taken over the place of shopping in retail malls.
Online shoppers expect the same security and product quality that retail stores provide. They want the online shopping process to be as just as easy and safe as going to the mall. However, the cyber world, like the real world, is full of fa
Secret Shopping and Weather
2008-01-15 03:43:21
The weather section in the morning paper calls for snow and ice canceling your shopping date with the mall. Newspaper advertisements show huge sales this weekend, now they are just a waste of paper. Or are they? Maybe there is still hope in taking advantage of the huge blowout sales without leaving your home. Actually, there is a way. It’s called online shopping. When the big retailers are closed due to snow or to business ours, online shopping is still open for business. Like the post office, online shopping is open during rain, snow, and sleet. In fact, online shopping is open 24 hours seven days a week.
Don’t let bad weather or even good weather ruin your planned shopping day. No one likes to travel in rain or snow. If this includes you, don’t do it. Sit
Read more: Shopping
More about Online Shopping and Self Storage
2008-01-14 03:04:04
Picture this scenario: a self storage property manager just gets off the phone with a self storage customer who booked a storage unit her mother’s old furniture. The word mother repeatedly echoes in his brain. The self storage manager knows that this word, mother, should trigger some sort of reminder about his own mother. Then, as he whispers mother three times with his lips, he yells out, mother, its mother’s birthday tomorrow.
At first the self storage property manager begins to panic as he has realized that he had forgotten about his mother’s birthday. Is it too late for him to buy and send her a gift all the way across the country? He felt like he was trapped inside a self storage unit, until he caught sight of his computer. Quickly, he found an online s
Read more: Shopping
, Online Shopping
Online Shopping and Self Storage
2008-01-13 01:06:37
I’ve written self storage blogs about the advantages of online shopping, but I have yet to share online shopping information about the benefits of online shopping for self storage . Just like self storage, online shopping is safe and secure. Practically all self storage companies have a company web site where information is provided about the property. Many like StorageMart offer online reservation capabilities.
What I love about the internet is the ability to conduct research. If you are online shopping for a storage unit for boat storage or shoe storage, use the internet to research different companies and information about self storage. Use the information gathered from the research to compare different self storage business. Not all self storage companies are the
Read more: Shopping
, Online Shopping
offline shopping vs. online shopping
2008-01-12 04:08:59
The other day someone told me that they never used the internet for online
shopping. I couldn’t believe it. I though everyone was on the online shopping bandwagon. Though studies show that people over 65 years old and kids less than 15 years old are unlikely to use the internet for online shopping, this person is in his thirties. When I asked him why he doesn’t use the internet for online shopping , his answer caused a bit of a debate with the dangers of online shopping versus the dangers of regular shopping. He believed online shopping was unsafe and I was ready to rebuttal.
Like my friend, most people afraid of online shopping worry about identity theft and other scams; they fail to see the dangers associated with real world shopping. Online shopping i
Online Shopping Part Two
2008-01-11 03:49:11
On my last online shopping blog, I went over steps on how to find a legitimate online shopping site. Though I went over on how to find the perfect online shopping web site , I have yet to go over the cautions to take before you give out your credit card number. There are many people who still fear the online shopping experience. I am here to tell you it is just as safe as, or safer than shopping at the mall. Just follow my advice and your online shopping experience will be as enjoyable as mine has been. First let’s review what I went over so far:
Online shop at a reputable online store
Do a background check
Check for seal of approval
Find out what other online shoppers have to say
Review shipping methods on return policies
So, now you should know how to fin
Read more: Part Two
, Shopping
, Online Shopping
Online Shopping
2008-01-10 03:13:12
My favorite invention with no doubt is online shopping . Why? First I’ve always dreaded fighting the mall traffic. Second, waiting in a long line with screaming kids begging their parents of a pack of bubble gum is not my idea of a perfect Saturday afternoon. Online shopping allows me to go shopping all over the world from my cozy couch and a bottle of wine. However, online shopping should be conducted with caution. For those of you who are new to online shopping, you will enjoy the convenience and ease shopping with your new friend, the mouse, but just like in shopping malls were crooks are lurking in the parking lots demanding your wallet, the cyber world has its own predators. I’ve been online shopping for over ten years and it has been a pleasant experience. To copy
Read more: Shopping
, Online Shopping
Secret shopping is a great strategy to learn about the competition.
2008-01-09 00:25:44
Secret shopping is a great strategy to learn
about the competition
. One of my job responsibilities as a district manager for a wireless retail chain was to check out our competition by secret shopping them. Not only did this strategy generate sales approaches to counter our competition’s punches, it allowed us to adopt new innovative ideas and discredit others used by the competition.
Secret shopping also was used to train new employees. Like self storage, the wireless phone industry is highly competitive and the sales process is very intimidating to new hires. It takes time for new hires to find their niche and to feel comfortable on the sales floor or on a sales call. Secret shopping the competition allows them to understand the sales process from the customer’s
Quality Assurance
2007-12-29 02:31:33
What do you look for in a product or service? Price, availability, guarantees, style, reputation, brand recognition, and quality are just a few of the things that consumers look for before making a choice about an important product or service. Quality
assurance can be a service or a description of how something might be delivered to you. Quality, the term is known to mean, “top shelf,” better than average, excellence, value, or superior. Assurance is the promise, oath, declaration, word, or pledge. Together we have Quality Assurance
, the promise of superiority. When you need Quality assurance for your business, you need some kind of systems in place to monitor, train and control the information coming in and the product or service you are delivering. Quality assuran
Property Management
2007-12-28 03:01:48
Property management can have different definitions depending on where you need property management services. In some large corporations or factories, property management could be managing the actual property. This could include parking lots, landscaping, private roadways and driveways, rooftops and any common areas. To the local landlord, property management is the upkeep and maintenance of the rental apartment or home. Some property management companies manage many properties for the owners of the rental homes or apartments. A homeowner could be their own property manager and keep up the lawn, driveway and outside structure of the home. To a self storage business owner, the property manager is usually the self storage manager. A daily checklist of items on th
Read more: Management
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