This is an old one but still kinda of funny how it all goes together.My Husband is broken.Dear Tech Support,Last year I upgraded from Boyfriend 6.0 to Husband 1.0 and noticed a severe slow down in over-all system performance, especially in the flower and jewelry applications, which operated perfectly with Boyfriend 6.0.In addition, Husband 1.0 uninstalled allot of other valuable programs, such as
I picked up a Huawei E160G USB Modem for the 3 network and must say that I’ve been happily impressed with it so far (despite 3’s crappy 10GB usage cap).
I’m sitting here writing this, in the office at work, which is a complete cell phone dead zone. I have zero reception in here on my [...]
Tech Support: I need you to right-click on the Open Desktop.
Customer: Ok.
Tech Support: Did you get a pop-up menu?
Customer: No.
Tech Support: Ok. Right click again. Do you see a pop-up menu?
Customer No.
Tech Support:: Ok, sir. Can you tell me what you have done up until this point?
Customer: Sure, you told me to write ‘click’ and [...]
Dear Tech Support Team:
Last year I upgraded from GIRLFRIEND 5.0 to WIFE 1.0.
I soon noticed that the new program began unexpected child-processes that took up a lot of space and valuable resources.
One of the big differences between the MyPTSMail service and others is that instead of just email support or pointing to web page you can actually talk to a support tech to help guide you. Need help retrieving email or setting up email alerts? A support tech will guide you through all of it. [...]
No Windows vendor can touch the favorable
scores Apple received across the board. The Mac maker's scores are
similar to those it received last year in our survey, albeit with a
slightly reduced tech-support score for desktops (from 8.4 down to
8.1). Apple's major improvements came in desktops less than a year old,
where the overall score was up to 9.4 (from 9.2 last year) and the
percentage
I need the occasional product support help. Customers that purchase our upcoming wordpress shopping cart script will need help with an occasional installation mishap (through our forum or by email). ... (Budget: $30-250, Jobs: ASP, Javascript, PHP, Script Installation)
Samsung are all about keeping their consumers happy, which is why they have announced the launch of the Samsung Blu-ray Consumers Resource Center. This new service allows consumers to have easy access to all the latest product information, as well as online tech support and firmware upgrades. The support centre will be hosted on the [...]
Customer: I keep getting an error message whenever I try using the Command prompt from start menu!! Tech Support: Can you describe what happens? Customer: "Well, I keep getting a black screen with an error message saying, 'C:\WINDOWS>'.Tech Support: We have reset your password, it is your first name, all
---------- Forwarded message ----------
From: "srinivas_vidya@emc.com" <srinivas_vidya@emc.com>
Date: Fri, 30 May 2008 18:15:57 +0530
Subject: NETWORKER - TECH SUPPORT
To:...
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Apparently Microsoft Xbox 360 Tech support division has many issues with users who have gotten their xbox 360’s broken due to, Grand Theft Auto IV (How about that 5 minute install time, is it worth it now MS?) Its kinda funny, that such a major company cannot fix xbox 360s or can’t get good [...]
“So I was like. What could I do that could really just, you know cause them to go; he is physically and mentally unstable ”
From YouTube
This is part 1 of a video series that will chronicle my name change to:
First name: Microsoft
Last name: Zune
Part 1: I called Microsoft in this video to ask [...]
Hi, Any one looking for a change can send me their resumes @ jammsy.rem@gmail.com
If u have applied with Dell in the Past 3 months please mention that in the email.
Technical Support (Voice Process)
ELIGIBILITY CRITERIA:
Experience: 9 - 18 Months of relevant experience
• Graduate (Any Stream)
• Excellent communication skills
• Willing to work in Night Shifts
• Excellent Technical Trouble
Experience:0 - 4 Years
Location:Chennai
Compensation:Rupees 1,00,000 - 3,00,000
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:BPO/ITES /CRM/Transcription
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Posted Date:28 Mar
Yesterday, when i couldn’t take it any more, i finally had a wonderful encounter with the my ISP’s tech support, and got to find out what sits on the other end of the phone (i hate phones in general, and talking on the phone is a big pain for me, so that was a pretty [...]
Yesterday, when i couldn’t take it any more, i finally had a wonderful encounter with the my ISP’s tech support, and got to find out what sits on the other end of the phone (i hate phones in general, and talking on the phone is a big pain for me, so that was a pretty [...]
Yesterday, when i couldn’t take it any more, i finally had a wonderful encounter with the my ISP’s tech support, and got to find out what sits on the other end of the phone (i hate phones in general, and talking on the phone is a big pain for me, so that was a pretty [...]
Hi everyone! You can hear this voice from our hi-tech support center. It is our privilege to serve you. We are working 24 hours a day and 7 day a week. So if you have any problem related to our service then we are here to bring you solutions. Enjoy your time with us and we will make our best to serve you on time.Wow, listen to the voice. It is not a human working anymore but the kitty where supporting services to the customers. oOp! It's not true somehow, it's just a doll. Photo by: Kitty WhiteBut then you might ask some question to the kitty like, I now have problem with my pillow & blanket. Kitty then send you a technicians to work for you as soon as possible. Oh, now another problem with my puter mouse. How can i get it work kitty? Come on, just let him some rest cos he maybe tired now. In the next hour he'll work fin
Warm Regards,
Rakesh Parekh
09898338117
rparekh81@yahoo.co.in
rprekh81@gmail.com
----- Forwarded Message ----
From: rajashaker <recruiter3@teaminterface.net>
To:...
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---------- Forwarded message ----------
From: rajashaker <recruiter3@teaminterface.net>
Date: 7 Dec 2007 11:58:38 +0530
Subject: Urgent opening for Sr.Tech Support EXCHANGE(OM)
To:...
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Have you ever called technical service departments for advice and help in troubleshooting or choosing a product? Depending on the reason for the call, the experience can vary from positive and helpful all the way to torture for both people. Working in technical service can feel like a very unrewarding job as you are handling complaints most of the time. However, an experienced technical service scientist can not only help solve your problems but can also become a trusted resource and friend.
As a technical service representative for almost 5 years at a major biotech company, it would amaze me what people can do wrong with a simple kit. (more…)
Manufacturer Tech SupportIf you have problems with a laptop system, you will often need to contact the manufacturer directly for support, spare parts, system-restoration discs, and more. Especially if you are traveling, it is a good idea to keep the phone number and contact information for your system manufacturer (or supplier) handy. This section lists contact information for some of the more popular manufacturers and suppliers IBMIBM offers perhaps the best overall support in the industry for laptop systems. The only criticism might be that the company is so large, there are almost too many resources for help and support. If you are unsure about where to call within IBM, you can use the main support contacts:IBM North America1133 Westchester AvenueWhite Plains, NY 10604Phone: 800-IBM-4YOU (800-426-4968)Email: askibm@vnet.ibm.comWeb site: www.ibm.comMany of IBM's support resources are international, including toll-free numbers.Primary service and support: 800-IBM-4YOU (800-426-4968)
This is one of those stories you expect to see on one of those shows they run in the middle of the night that feature dumb criminals getting stuck in chimneys or locking themselves inside of stores. A guy in Missouri stole a machine that’s used to make driver’s licenses. Problem is, the computer was actually locked with a key that he didn’t have. The guy then calls tech support asking if he can buy drivers for the printer and uses the same phone number he used previously in an identity theft case. The secret service was listening in on this for some reason and ended up catching him.
Article: PC World - Guy Gets Arrested After Calling Tech Support
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Customer: Hi, this is Celine . I can't get my diskette out. Tech support: Have you tried pushing the Button? Customer: Yes, sure, it's really stuck. Tech support: That doesn't sound good; I'll make a note. Customer: No , wait a minute.. I hadn't inserted it yet... it's still on my desk... sorry.... ===============Tech support: Click on the 'my computer' icon on to the left of the screen. Customer: Your left or my left? ===============Tech support: Good day. How may I help you? Male customer: Hello. I can't print. Tech support: Would you click on 'start' for me and... Custo mer: Listen pal, don't start getting technical on me! I'm not Bill Gates.=============== Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it... ============== = Customer: I have problems printing in red.. Tech support: Do you have
FROM: A TROUBLED USER To: Dear Tech Support: Last year I upgraded from Girlfriend 7.0 to Wife 1.0 . I soon noticed that the new program began unexpected child processing that took up a lot of space and valuable resources. In addition, Wife 1.0 installed itself into all other programs and now monitors all other system activity. Applications such as Poker Night 10.3 , Football 5.0 , Hunting and Fishing 7.5 , and Racing 3.6 I can't seem to keep Wife 1.0 in the background while attempting to run my favor ite applications. I'm thinking about going back to Girlfriend 7.0 , but the uninstall doesn't work on Wife 1.0 . Please help! Thanks, A Troubled User REPLY: TECH SUPPORTDear Troubled User: This is a very common problem that men complain about. Many people upgrade from Girlfriend 7.0 to Wife 1.0 , thinking that it is just a Utilities and Entertainment program. Wife 1.0 i
THIS IS GOLD: 20 Things I Learned From Tech Support
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“Uh, huh. OK. Mmmm-Hmm. I’m going to stop you right here - did you put the disk in the tray? The tray. No, Ma’am, there’s no cup-holder on it, that’s where the CDs go. Uh huh, you’re welcome!”
“Hello, Tech Support, How May I Help You?
You say… no keys? There are no keys on your keyboard? You mean like somebody pried them off? Are you sure it’s your keyboard we’re talking about, not maybe a motherboard? You’re sure you don’t have it confused with something else? OK, is it right-side-up? That’s… yes, that’s… uh huh, well it’s always good to check these things. You’re welcome!”
“Hello, Tech Support, How May I Help You?
Nope, that’s a virus going around. Check with Norton.com, they flagged it this morning. No, wait, don’t click on it! Oh, I said not to… Hello? Hello? Are you still there? *sigh* Dammit! *click*”
“Hello, Tech Supp
Furthering my articles on tech support; If you have ever called a tech support line, I’m sure you been frustrated to no end. Just getting to a live person seems to be a secret. You have to learn to navigate silicone sally’s virtual menus. Sounds like an adult movie title, ok, ok - don’t get excited. You can’t avoid the stress though. Press one for sales, 2 for support, 3 for support in English, then you’re in the support menu… press one for desktops, 2 for laptops, 3 for both…
If you are a wearing a clown suit; press 4, if you are not, press 5. You get the picture.
Eventually, you’ll get a live person.
Step 1 – Did you write down all those menu choices you made to get here? Better do it now. You’re going to need to call back, and you might as well save yourself some time. By no fault of the technician on the other end (mostly)
I have been known to – accidentally - hang up on some callers. Purely by accident… cough.. cough..You will either be cut
We continue the top callers tech support complains about, as an object lesson as to what *NOT* to do when you have to rely on them at all. That’s a rare occasion for the tech-savvy audience of this site, right? Anyway…
Oblivious Users: Of course, there are people who just do not get computers and never will. It’s not a character flaw. But 15 minutes of phone call is no place to expect them to give you a complete computer science course. Tech support desk workers get very tired of users who interrupt them at every step: “Hey! I didn’t know you could get the menu that way, how long has it been like that?” “Why can’t the Internet just come up every time?” “Why does it need a driver for that? What does it do?” At some point, you will hear answers to the effect of “It’s magic, sir, little elves make it go.” This is to avoid having the call turn into a marathon explanation of how the Internet works.
P
Now, nobody who is elite enough to be reading this blog would fall into that category, would we? No, of course not! But, just in case you want to pass these tips along to a friend, (ahem), here is a list of callers which tech support desk workers complain about the most. Clip and save as a handy little list of what *not* to do…
Anxiety Cases: It’s OK if you feel nervous around whatever device is misbehaving. That’s what tech support is for, after all. But extensive groveling “I’m sorry, I’m such a dummy, I don’t know anything, please forgive me, I don’t know what I did but it just stopped working…” just gets on their nerves and doesn’t serve any purpose. Chances are, they don’t know anything, either, they just enter your problem into a database and it coughs up the steps to the solution.
Detailed Explainers: There is a fine balance between not enough and too much information. For instance, if Windows crash
Tech Support: "I need you to right-click on the Open Desktop."Customer: "Ok."Tech Support: "Did you get a pop-up menu?"Customer: "No."Tech Support: "Ok. Right click again. Do you see a pop-up menu?"Customer: "No."Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"Customer: "Sure, you told me to write 'click' and I wrote click'."
Tech Support: "I need you to right-click on the Open Desktop."Customer: "Ok."Tech Support: "Did you get a pop-up menu?"Customer: "No."Tech Support: "Ok. Right click again. Do you see a pop-up menu?"Customer: "No."Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"Customer: "Sure, you told me to write 'click' and I wrote click'."
I think an important thing in life can be to make it easy for people to help you. There are people out there who want to help us, but sometimes we can just get in our own way even when we don’t intend it at all.
One area we’re almost all sure to need help in sooner, and later and probably often is with technology on our computer.
However, sometimes that person isn’t right available where you’re at. They’re in one spot and your computer is in another. Yet, you want to get the help right now.
So, what can you do to make it easier for them to help you? Here’s what I’ve found to be helpful as a great resource. Sign up for a service that allows someone remote access to your computer. I used a service called Log Me In, which you can find at www.logmein.com. The service can be relatively inexpensive. It only costs $70 for a full year access. They have a good security system set up that will be particular to each machine. This has been helpful for me to use an outside tech advis
CompUSA, Inc. on January 24, 2007 announced TechProLive to provide consumers with around-the-clock top-notch technical support from the convenience of customers' homes or businesses. The service offers highly qualified CompUSA TechPro specialists who assist consumers through phone and Web-based technical support 24 hours a day, seven days a week, including major holidays.
In anticipation of upgrade needs and questions surrounding Windows Vista or Microsoft Office 2007, CompUSA is also offering a special 30 days of unlimited technical support for only $29.99.
"There are a lot of exciting new technology products on the market and we have seen a growing demand from consumers for additional technology support,†said Carlos Fojo, senior director, technology services, CompUSA. "We believe TechProLive answers this need by making technical support easier for the customer with immediate access to qualified technicians who can diagnose and repair computer problems.â€
