When I say “trusted advisor,” what words come to mind?
Relationship?
Helpful advice?
Strategic alliance?
Consultant?
DEEP THOUGHTS: Do you believe you are a trusted advisor? Do your customers perceive you as a trusted advisor?
Before you begin this lesson, take a moment to list your current accounts in which you feel you’re a trusted advisor. List the people who rely
Your website represents you and your entire company to any person who views it. If your website is sloppy or unprofessional a potential customer may conclude that your business is sloppy and unprofessional as a whole. A customer's decision of whether they may make a purchase from you is made within the first three seconds of viewing your site. Therefore you must understand the 7
Think about this: what would happen to your business if you shamelessly passed along information that you think would be of value to others as part of your business model? How do you think you would be seen in the community as you passed more and more info along? Do you think it would be a positive experience for others? Do you think that "servant leadership" in the community can make the
“So what do you do for a living?”
How often have we all heard that question come out of someone’s mouth? Usually uttered at cocktail parties where few people know each other, this question establishes a framework for the relationships we have with everyone around us.
When we find out what people do for a living, we [...]
Basically, some one who want to be the merchant salesperson must concern with their personality first. Make personal improvement is a good way to manage their live habit. The problem is how to manage your personality being person that people like to be your client.
In the fact, there are many articles or information about building [...]
I think that it is a safe bet that most people want success in their jobs and careers. For those in the selling profession, this means being a top producer and a top income earner while providing exceptional levels of customer satisfaction. I call this “Selling at Mastery”. I have never bought [...]
Many salespeople don’t take action. They mistake low barriers to entry for low effort being required to succeed. Turning up at 9, leaving at 5 and doing the bare minimum is not the way to behave as a professional. Taking the easy route is not the path to professionalism. Ultimately, professionalism is not where you [...]
People define success as a salesperson in different ways. Don’t be driven by other sales people’s goals. Make your own objectives and try to reach those to define your own success.
More: continued here
How often have you heard the phrase “Smile when you dial” when people talk about the best approach to take when making sales calls? Well this may surprise you, but I always tell the salespeople I train not to follow this rather cheesy and over-simplified advice.
More: continued here
I think that it is a safe bet that most people want success in their jobs and careers. For those in the selling profession, this means being a top producer and a top income earner while providing exceptional levels of customer satisfaction. I call this “Selling at Mastery”. I have never bought [...]
People define success as a salesperson in different ways. Don’t be driven by other sales people’s goals. Make your own objectives and try to reach those to define your own success.
More: continued here
Business cards are a lot like loose change. They are everywhere from you desk, your dresser top, in your briefcase, your purse not to mention your pockets. How many opportunities are you losing because you have not called these potential leads, centers of influence or strategic partners and deposited them into your sales [...]
Many salespeople don’t take action. They mistake low barriers to entry for low effort being required to succeed. Turning up at 9, leaving at 5 and doing the bare minimum is not the way to behave as a professional. Taking the easy route is not the path to professionalism. Ultimately, professionalism is not where you [...]
I came across this very interesting by Christina Binkley from Wall Street Journal, Taking an Emotional Audit of Rodeo Drive, in where she described a stroll down Rodeo Drive and how badly or well she was treated by various salespeople, some of who ignorantly judged her "not worthy" simply based on the way she dressed. I think the luxury brands and companies need to send their salespeople to some kind of training where they are taught not to judge if a customer is "rich" or not based on appearance. In this day and age, a billionaire could be in a t-shirt and jeans. Do you have your own experience of being treated terribly by a store clerk? Leave a comment!
This is an article I had just written at Helium. Being a salesperson before, and being a customer myself, I had learned what I want and how I want to be treated by salesperson. This is my views:
How to become a good sales person
A salesperson job is to sell. What he sells depend on which [...]
Anybody who talks about making sales would find himself or herself talk nineteen to the dozen about it for long hours. It is a huge topic indeed! There is a diversity of salespeople whom you will stumble upon. They may be found standing and communicating with the customers in a retail shop, or distributing brochures during a road show and explain the purpose of the sale, or sitting down on a comfy chair selling a product to his or her clients. Nevertheless, no matter what body position they are in and where they are stationed to sell the products or services, they all have one common goal. To make the customers buy! Sealing a deal with the customers is not as simple as talking to them about the product or service. Remember, the salespeople are in actual fact the means for the company to get hold of million-dollar sales results and achieve profitability. The only route to excellent sales results is to have as many customers to buy the products or services. So the principal job scope of
When running sales training seminars I often ask what attributes make a great salesperson. I get a multitude of answers but people often say things like…
… motivated, charismatic, tenacious, honest, goal seeking, driven, positive mental attitude, self-belief, knowledge…
Today, I don´t want a list however… I´m just real curious… If you could only choose one quality and one alone, what ONE quality do you think makes a great salesperson?
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About Gavin Ingham
York, NY, August 18th 2004 Instantstream, a startup provider of live and on-demand collaborative applications, today launched a new Salesperson Presentation format for the newly developed Streamphone
Online Collaborative Application: a new service that helps companies accelerate sales cycles, increase win rates and close more deals by leveraging online sales calls. Streamphone Sales Presentation is built for sales teams and specifically designed to enhance close rates. The new Streamphone Sales Presentation is one of four real-time collaborative applications Instantstream currently
offers to manage the entire customer lifecycle.